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  Important FAQ section for COBIT 4.1
     
   
   
Q0.0: What is the difference between COBIT V4 and V4.1?  
  A:

Please click here to download the PDF providing information related to difference between COBIT V4 and V4.1 Foundation Course.

 
   
  Q0.1: When can I take a COBIT 4.1 Exam  
  A:

The COBIT Foundation Exam is available in the course catalog.

 
   
 

 

  Q1.1: What is the COBIT Foundation Course?  
  A: The COBIT Foundation Course is available as an 8-hour online training and as a 2 and 2.5 day classroom training course. The web-based course is modularized and allows for self-paced learning. The web based course explains the need for a control framework, the role COBIT fulfills in this need, and provides details on elements of the COBIT Framework, Audit Guidelines and Management Guidelines. You may register for the course at http://cobitcampus.isaca.org/. The COBIT Foundation Course prepares candidates for taking on the COBIT Foundation Exam™ (See "About the COBIT Foundation Exam" below for details.)

The classroom course covers the same learning outcomes but then in an interactive classroom setting. The 2.5 day course includes either a business simulation (the ‘COBIT Games’) or the Triniti Case Study. These courses cannot be scheduled through the online learning portal but are available through info@itpreneurs.com

 
   
  Q1.2: Who is the target audience for the COBIT Foundation Course and COBIT Foundation Exam?  
  A: The COBIT Foundation Course and COBIT Foundation Exam are equally applicable to IT auditors, IT managers, IT quality professionals, IT leadership, IT developers, process practitioners and managers in IT service providing firms. Anyone interested in learning more about COBIT will find value in the COBIT Foundation Course and COBIT Foundation Exam.  
   
  Q1.3: What is the registration fee for the online COBIT Foundation Course?  

 

A:

Individuals can register to take the COBIT Foundation Course at http://cobitcampus.isaca.org/ for US$499. ISACA members receive a 30% discount on the COBIT Foundation Course

 

   
  Q1.4: Is there a discount for ISACA members?  
  A: Yes, ISACA members receive a significant discount on all online courses except for the COBIT Foundation Exam. Please visit http://cobitcampus.isaca.org/ to find out more.  
   
  Q1.5: How do I register for the course?  
  A: Please follow the steps below to register for the COBIT Foundation Course.
Step 1: Visit http://COBITcampus.isaca.org and click on 'Login'.
Step 2: If you are not registered, sign up on the portal first. Then provide your username and password as login details. You should now be logged in.
Step 3: Click on the 'Catalog' to browse and select a course.
Step 4: Click on 'View Details' to learn more about a particular course.
Step 5: Click on 'Add to Cart' to register for a course and proceed to 'Checkout'.
Step 6: Choose the payment option and provide necessary details to complete the registration process.
Step 7: Incase of credit card payment, the course will be available immediately. With any other payment option, you can begin your course as soon as your payment is received!
 
   
  Q1.6: Is this course available from other training providers?  
  A: The COBIT Foundation Course is owned by ISACA and available at http://COBITcampus.isaca.org. The course is also available through a number of training providers globally. ISACA members can only benefit from their member discount through the cobitcampus  
   
  Q1.7: Does ISACA manage the complete operation of the COBIT Foundation Course?  
  A: No, the operation of the COBIT Foundation Course is managed by ITpreneurs, a global provider of IT management and governance learning solutions. For more information, please visit http://www3.itsmcampus.com/itpreneurs or write to info@itpreneurs.com.  
   
  Q1.8: What are the advantages of taking the COBIT Foundation Course and passing the COBIT Foundation Exam?  
  A: Completing the COBIT Foundation Course and passing the exam provides you with recognition and confidence that you understand the principles, elements and recommended application of COBIT at a Foundation level. Passing the COBIT Foundation Exam is a prerequisite for attending the workshop ‘Implementing IT Governance using COBIT and ValIT.  
   
  Q1.9: Are Continuing Professional Education (CPE) credits provided for taking the COBIT Foundation Course and passing the COBIT Foundation Exam?  
  A: Yes, after successful completion of the COBIT Foundation Course and after also passing the COBIT Foundation Exam, you will be awarded 8 CPE credits for the online course. The 2 day classroom course is awarded with 14 CPE, the 2.5 day classroom course is awarded with 17 CPE. These credits will be provided by ISACA/ITGI.  
   
  Q1.10: What is the difference between a Virtual Instructor Led and a self paced e-learning course?  
  A: The virtual instructor led course provides you with the support from an instructor who will answer any content related questions you might have. The self paced course does not provide this support. A more active support is also possible for groups of students (8 to 16 students). For groups of students an instructor can provide additional support through conference calls at predefined milestones in the course. Please write to info@itpreneurs for more information.  
   
  Q1.11: My organization is interested in training multiple people. Is there a discount structure available for this?  
  A: For groups of students and corporate accounts, a volume discount structure is available. Please write to info@itpreneurs.com  and provide details regarding the course name, the number of people to be trained and your training timelines. An ITpreneurs representative will contact you to discuss your specific training need.  
   
  Q1.12: Does ISACA provide a certificate for taking the course and passing the Exam?  
  A: To see the sample of the certificate issued by ISACA after taking the COBIT Foundation Course and passing the COBIT Foundation Exam, please click here  
   
  Q1.13: When will the COBIT Foundation Course and COBIT Foundation Exam be aligned with Version 4.1?  
A: The course and exam are already fully aligned with COBIT 4.1.  
   
  Q1.14: Will I get an extension on the course if I am unable to complete it within 90 days?  
A: The course is designed in a manner that it can be completed in 90 days timeframe. However, if due to specific reasons (i.e. workload) you are unable to complete your course, a one time extension of 14 days can be provided.  
   
  Q1.15: Whether COBIT is a certification or a guideline?  
A: CobiT is neither, it is a good/best practice framework. One can earn a CobiT Foundation Certificate upon successfully completing a CobiT Foundation Course (classroom or online) and passing the CobiT Foundation Exam. CobiT is not a standard, and it does reference some standards (ISO 27001, ISO 20000, etc.) .  
   
  Q1.16: Whether any vendor or agency provide the COBIT certification?  
A: There is currently no “certification” associated with CobiT; therefore, no agency or vendor can provide a CobiT certification..  
   
  Q1.17: Whether COBIT applies to an organisation that is just 1 month young and still there is no segregation of duties defined?  
A: CobiT offers a life-cycle view of IT processes that lends itself well to any age/maturity organization. As well, CobiT can help in determination of where some segregation of duties would be appropriate.  
   
  Q1.18: When can we say that an organisation is 100% compliant?  
A: Since CobiT is not a standard, one cannot say whether an organization is “compliant” in this sense.  
   
  Q1.19: If there are few processes that are followed ,can we specify the COBIT guidelines for them?  
A: CobiT is helpful in designing processes that can then be implemented , in a phased approach – increasing naturally in maturity over time.  
   
  2. The COBIT Foundation Exam
   
  Q2.1: What is the COBIT Foundation Exam and how will it be delivered?  
  A: The COBIT Foundation Exam is an online, multiple-choice exam. Taking and passing the exam results in an official certificate provided by ISACA. The exam must be supervised by a proctor who commits to supervising the exam and maintaining controlled conditions. Details about registering a proctor will be provided when candidates register for the exam.  
   
  Q2.2: What is the passing grade for the exam?  
A: The exam consists of 40 multiple-choice questions. To pass the exam, an individual must correctly answer 28 or more questions, or attain a score of 70% or higher.  
   
  Q2.3: Does successful completion of the exam result in a certificate?  
A: Yes, a formal certificate acknowledging that you passed the exam will be issued by ISACA/ITGI after successful completion of the exam.  
   
  Q2.4: Where do I take the COBIT Foundation Exam?  
  A: You can register for the COBIT Foundation Exam at http://cobitcampus.isaca.org/. Once you are registered to take the exam, you will receive the required information on how to register a proctor and how the examination session should be organized.  
   
  Q2.5: I am already familiar with COBIT and feel that I have foundation-level knowledge. Do I need to take the COBIT Foundation Course in order to take the COBIT Foundation Exam?  
  A: No, you do not need to take the COBIT Foundation Course in order to be eligible to take the exam. A syllabus detailing the exam objectives will be provided to you to help you prepare for the exam.  
   
  Q2.6: How does passing the COBIT Foundation Exam help me in my career?  
  A: The COBIT Foundation certificate provides you with the confidence and recognition that you master COBIT at the Foundation level. With this certificate, you will be eligible to participate in higher-level COBIT course offerings such as the workshop ‘Implementing IT Governance using COBIT and ValIT.  
   
  Q2.7: Do any of the courses offer CPE credit?  
  A: You will receive 8 CPE credits for completing the online COBIT Foundation course and passing the COBIT Foundation Exam. Only taking the exam is not awarded with CPE credits. You will receive 14 CPE or 17 credits for completing the 2 or 2.5 day classroom COBIT Foundation Course.  
   
  Q2.8: How does the online examination work, do I have to go somewhere or arrange for anything?  
  A: ISACA/ITGI provides maximum flexibility in the examination procedure with the condition that a proctor is physically present during the examination session. The proctor should be someone who has no business advantage from the candidates' exam-result. The proctor can be someone within the candidates' organization, but it should not be the candidates' personal manager or direct colleague. Someone within the candidates' local education group or HR organization would be ideal. The proctor will have to be registered prior to performing this role.  
   
  Q2.9: Does ISACA provide any certificate on passing the Exam?  
  A: To see the sample of the certificate issued by ISACA for the COBIT Foundation Exam, please click here  
   
  Q2.10: Do I need to pay for  the exam again in case I did not pass the exam?  
  A: Yes, if you did not pass the exam you will need to purchase the exam again and participate in the exam registration process once more.  
   
  3. Other COBIT Courses
   
  Q3.1: Are there any additional COBIT courses be available besides the COBIT Foundation Course?  
  A: Yes, the COBIT for Sarbanes Oxley IT compliance course provides an insight into how COBIT can be used to manage Sarbanes Oxley IT compliance. This 5-hour course was developed with the support from industry experts who helped several organizations to meet the Sarbanes Oxley requirements. Case studies and supporting templates come with this practical course as well.  
   
  Q3.2: I am looking for a training course that helps the implementation team to get a better understanding of the route map towards COBIT Implementation  
A: The two day workshop ‘Implementing IT Governance using COBIT and ValIT’ helps COBIT practitioners and implementation teams to get a better understanding of the roadmap towards implementation of COBIT. This workshop uses practical case studies and examples to ensure that learners not only learn about the roadmap but also understand the practical implications of the implementation.  
   
Q3.3: What are the COBIT Games?  
 A: The COBIT Games is a business simulation that is used in the 2.5 day COBIT Foundation Classroom training. Students prepare a city for hosting the upcoming Olympic Games and learn principles of governance and COBIT. Using a business simulation helps students to better understand and apply knowledge by actually using it in a practical environment.  For more information visit: www.cobitgames.com  
   
  4. Technical Requirements
   
  Q4.1: What are the technical requirements for the COBIT online courses?  
  A: The following configuration is required for any of the COBIT Campus e-learning courses: a Pentium IV computer, Internet Explorer 5.x, cookies enabled, Macromedia Flash Player 7.0, speakers or a headset and 1024X768 pixel resolution.  
   
  Q4.2: I am facing some technical difficulties. Where can I obtain help or technical support?  
  A: If you are logged into the learning system, please click on the ‘Support’ button on the top of the page to submit a support ticket. You can also write directly to: isacasupport@itsmcampus.com.  
   

Version 2.4 – March 2009